Privacy Policy

INNOVATECH™ GROUP (PTY) LTD

Introduction

By using our website, you consent to the collection, use, and sharing of your personal information as outlined in this Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is processed responsibly and in compliance with the Protection of Personal Information Act (POPIA) of South Africa and the General Data Protection Regulation (GDPR) of the European Union.

Amendments to the Policy

We reserve the right to modify this policy at any time to reflect changes in our practices or the law. Please review it periodically for updates. Changes will be effective upon posting the revised version on our website. We will notify you of significant changes and post the updated policy on our website.

Accuracy of Information

While we strive to keep the information on our website accurate and up-to-date, we cannot guarantee its completeness or accuracy. Information may be changed or updated without notice.

Data Collection and Use

We collect personal information that you voluntarily provide to us when you use our website, including but not limited to, your name, address, email address, and payment information. We also collect non-personal information such as your IP address and browsing behavior for analytics purposes. We use this information to provide and improve our services, process transactions, and communicate with you.

Purpose of Processing 

Your personal information is used to process transactions, manage your account, communicate with you, and improve our services. We process this information based on your consent, to fulfill our contractual obligations to you, and to comply with our legal obligations.

Forwarding Personal Information

Your information may be shared with shipping companies and banks for order fulfillment. No other third-party sharing occurs without your explicit consent, except for partner offers processed directly by those partners.`

Data Hosting and International Transfers

Your data is hosted in a data centre located in Germany, operated by Hetzner. We comply with the POPIA and GDPR regarding international data transfers, ensuring your information is protected with appropriate safeguards.

External Links

INNOVATECH™ GROUP (PTY) LTD is not responsible for the content of external websites linked from our site.

Analytics and Social Media Integration

This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses “cookies”, text files that are stored on your computer, and which allow your use of the website to be analysed. Information created by the cookie regarding your use of the website (including parts of your IP address) is forwarded to and stored on a Google server in the US. Google will use this information to analyse your use of the website, prepare reports regarding website activities for website operators and to provide additional services related to website and Internet use. Where applicable, Google will also forward this information to third parties, insofar as this is statutorily prescribed or the third parties are processing this data at Google’s request. Respecting the Data Protection, we apply a procedure that excludes the website visitor’s identification. You can prevent the installation of cookies by changing the settings in your browser software; however, we advise that if you do so you may not be able to fully utilise all functions of this website. By using this website you agree to Google processing the data collected from you as described above for the aforementioned purposes.

Our website integrates features from LinkedIn, the professional networking platform operated by LinkedIn Corporation, 1000 W Maude Ave, Sunnyvale, CA 94085, USA. When you interact with LinkedIn features on our site, such as the “Share” button or other LinkedIn widgets, LinkedIn may receive information about your visit to our website. This may include your IP address, the pages you visit, and other browser-related information, even if you do not have a LinkedIn account or are not logged into your account at the time. The integration helps us enhance your user experience and allows for easier sharing of content between our website and your LinkedIn network.

LinkedIn uses this information for purposes such as personalising your LinkedIn experience, improving their services, and providing targeted advertising. The data processing by LinkedIn is governed by LinkedIn’s own privacy policy. We do not control LinkedIn’s data collection and processing practices. For more information on LinkedIn’s data practices and how you can control data shared with LinkedIn, please visit LinkedIn’s Privacy Policy.

Use of Cookies and Analytics

Our website uses cookies and analytics tools to collect information about your use of our site and services. This information helps us improve our website and deliver a better, more personalised service. You have control over cookie settings in your browser, though disabling them may affect site functionality.

Your Consent and Privacy Choices

By using our website and interacting with social media features, including LinkedIn, you consent to the processing of your data by these platforms as described in their respective privacy policies. If you prefer not to share your data with LinkedIn or other social media platforms through our website, we recommend adjusting your privacy settings on those platforms and refraining from using social media interaction features on our site.

Consent and Withdrawal

Your consent to our processing of your personal data is voluntary. You may withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Your Rights Under POPIA and GDPR

You have the right to access, correct, delete, and limit the processing of your personal data. You may also object to processing and request data portability. To exercise these rights, please contact us.

Data Security

We implement robust security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated.

Data Breach Notification

In the unlikely event of a data breach, we will promptly notify affected individuals and relevant authorities in compliance with POPIA and GDPR.

Acceptance of This Policy

By using our website, you acknowledge you have read and understood this Privacy Policy.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our compliance with POPIA and GDPR. You can contact our DPO at dpo@innovatechgroup.co.za.

Registrations and Authorisations

INNOVATECH™ GROUP (PTY) LTD is registered in South Africa with the CIPC. Company Registration Number: 2017/044479/07.

Contact Details

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: info@innovatechgroup.co.za
Phone: +27 21 012 5791

Beach Road
Mouille Point
Cape Town
South Africa
8005

Updates

This Privacy Policy was last updated on 31 July 2024.